The Public Works model implementation will help you set up ArcGIS Online for your Public Works Department. Functional groups identified for a Public Works Department, can be added to your ArcGIS Online organization to address departmental or business needs in your local government. Typically, the structure of the functional groups aligns closely with your organizational structure and the services you are responsible for delivering. You're specific configuration may vary depending on the functional responsibilities of your Public Works Department and the maturity of your ArcGIS implementation.
Create your Public Works groups
To create Public Works groups, complete the following steps:
- Using an Internet browser, go to ArcGIS Online and sign in with your Public Works Publisher account.
- Create the following groups in your ArcGIS Online organization.
Details Icon Owner: Public Works Publisher account
Icon: \Icons\PublicWorks.png
Group Name: Public Works
Summary: This group is used to share public works maps with other departments in a local government.
Description: This group is used to share public works maps with other departments in a local government.
Tags: Public Works, Parking, Transportation Planning, Right of Way Operations, Engineering and Construction, Local Government
Who can view this group: People in the organization
Who can join this group: Only those invited by a group manager
Who can contribute content to the group: Only group owner and managers
Sort group content by: Views>Ascending
Details Icon Owner: Public Works Publisher account
Icon: \Icons\PublicWorks.png
Group Name: Public Works Services
Summary: This group contains an inventory of the Public Works Department map, feature, and other services. It also includes web maps authored specifically to support applications shared with users in our department.
Description: This group contains an inventory of the Public Works Department map, feature, and other services. It also includes web maps authored specifically to support applications shared with users in our department.
Tags: Public Works, Parking, Transportation Planning, Right of Way Operations, Engineering and Construction, Map Services, Feature Services, Geoprocessing Services
Who can view this group: Only group members
Who can contribute content to the group: Only group owner and managers
Sort group content by: Title and Ascending
Details Icon Owner: Public Works Publisher account
Icon: \Icons\PublicWorks.png
Group Name: Public Works Administration
Summary: A collection of maps used to manage the organization, track policies, and administer the department budget. It is only accessible to the Public Works Director or an Assistant or Deputy Director.
Description: A collection of maps used to manage the organization, track policies, and administer the department budget. It is only accessible and only accessible to the Public Works Director or an Assistant or Deputy Director. Contact <insert email link to Publisher role> if you would like to add a map to this group or need further assistance.
Tags: Public Works, Parking, Transportation Planning, Right of Way Operations, Engineering and Construction, Administration
Who can view this group: Only group members
Who can contribute content to the group: Group members
Sort group content by: Title and Ascending
Details Icon Owner: Public Works Publisher account
Icon: \Icons\PublicWorks.png
Group Name: Parking
Summary: This group is used by public works staff responsible for managing public parking garages and lots, and on-street parking spaces.
Description: This group is used by public works staff responsible for managing public parking garages and lots, and on-street parking spaces. Contact <insert email link to Publisher role> if you would like to add a map to this group or need further assistance.
Tags: Public Works, Parking, Public Parking, Garages and Lots, On Street Parking
Who can view this group: Only group members
Who can contribute content to the group: Group members
Sort group content by: Title and Ascending
Details Icon Owner: Public Works Publisher account
Icon: \Icons\PublicWorks.png
Group Name: Transportation Planning
Summary: This group is used by transportation planning staff responsible for reducing travel congestion, improving roadway safety, increasing driver information, and other transportation planning needs.
Description: This group is used by transportation planning staff responsible for reducing travel congestion, improving roadway safety, increasing driver information, and other transportation planning needs. Contact <insert email link to Publisher role> if you would like to add a map to this group or need further assistance.
Tags: Public Works, Transportation Planning, Signals and Stop Lights, Traffic Engineering, Intelligent Transportation Systems, Traffic Operations Center, Traffic Safety
Who can view this group: Only group members
Who can contribute content to the group: Group members
Sort group content by: Title and Ascending
Details Icon Owner: Public Works Publisher account
Icon: \Icons\PublicWorks.png
Group Name: Right of Way Operations
Summary: This group is used by right of way operations staff responsible for the maintenance and operation of the road network, bridges, drainage, and other assets within the public right of way.
Description: This group is used by right of way operations staff responsible for the maintenance and operation of the road network, bridges, drainage, and other assets within the public right of way. Contact <insert email link to Publisher role> if you would like to add a map to this group or need further assistance.
Tags: Public Works, Right of Way Operations, Operations and Maintenance, Road Network, Signs, Signals, Permits, Bridges, Roadside Drainage
Who can view this group: Only group members
Who can contribute content to the group: Group members
Sort group content by: Title and Ascending
Details Icon Owner: Public Works Publisher account
Icon: \Icons\PublicWorks.png
Group Name: Engineering and Construction
Summary: This group is used by engineering and construction staff responsible for the planning, design, permitting and construction of capital projects.
Description: This group is used by engineering and construction staff responsible for the planning, design, permitting and construction of capital projects. Contact <insert email link to Publisher role> if you would like to add a map to this group or need further assistance.
Tags: Public Works, Engineering and Construction, Capital Projects, Construction, Engineering, Permitting, Capital Improvement Planning, Project Planning, Project Management, Contract Administration
Who can view this group: Only group members
Who can contribute content to the group: Group members
Sort group content by: Title and Ascending
Details Icon Owner: Public Works Publisher account
Icon: \Icons\PublicWorks.png
Group Name: Customer Service
Summary: This group is used by customer service staff responsible for providing information to constituents and fielding requests for service, billing questions and other feedback provided.
Description: This group is used by customer service staff responsible for providing information to constituents and fielding requests for service, billing questions and other feedback provided. Contact <insert email link to Publisher role> if you would like to add a map to this group or need further assistance.
Tags: Public Works, Customer Service, Billing, Requests for Information, Service Requests
Who can view this group: Only group members
Who can contribute content to the group: Group members
Sort group content by: Views>Ascending
Details Icon Owner: Public Works Publisher account
Icon: \Icons\PublicWorks.png
Group Name: Survey and Mapping
Summary: This group is used by survey and mapping staff responsible for survey and control acquisition, base mapping, and the maintenance of geographic information used by the entire Public Works Department.
Description: This group is used by survey and mapping staff responsible for survey and control acquisition, base mapping, and the maintenance of geographic information used by the entire Public Works Department. Contact <insert email link to Publisher role> if you would like to add a map to this group or need further assistance.
Tags: Public Works, Survey and Mapping, Control, Monuments, Surveys, Basemaps, Plans and Drawings, Easements, Right of Way Acquisition
Who can view this group: Only group members
Who can contribute content to the group: Group members
Sort group content by: Title and Ascending
Details Icon Owner: Public Works Publisher account
Icon: \Icons\PublicWorks.png
Group Name: Asset Inventory and Inspection
Summary: This group is used by operations and maintenance staff to inventory and inspect public works assets.
Description: This group is used by operations and maintenance staff to inventory and inspect public works assets. Contact <insert email link to Publisher role> if you would like to add a map to this group or need further assistance.
Tags: Public Works, Right of Way Operations, Operations and Maintenance, Signs, Signals, Bridges, Streetlights, Railroad Crossings, Guardrails, Street Furniture, Street Trees
Who can view this group: Only group members
Who can contribute content to the group: Group members
Sort group content by: Title and Ascending
Details Icon Owner: Public Works Publisher account
Icon: \Icons\PublicWorks.png
Group Name: Special Events
Summary: This group is used by public works staff responsible for the coordination of road closures and public works assets during special events.
Description: This group is used by public works staff responsible for the coordination of road closures and public works assets during special events. Contact <insert email link to Publisher role> if you would like to add a map to this group or need further assistance.
Tags: Public Works, Operations and Maintenance, Special Events, Transportation Planning
Who can view this group: Only group members
Who can contribute content to the group: Group members
Sort group content by: Title and Ascending
Details Icon Owner: Public Works Publisher account
Icon: \Icons\PublicWorks.png
Group Name: Snow Response <insert your incident>
Summary: This group is used by operations and maintenance staff responding to snow events.
Description: This group is used by operations and maintenance staff responding to snow events. Contact <insert email link to Publisher role> if you would like to add a map to this group or need further assistance.
Tags: Public Works, Operations and Maintenance, Snow Response, Snow Emergency, Plowing, Snow Plow
Who can view this group: Only group members
Who can contribute content to the group: Group members
Sort group content by: Title and Ascending
Author and share your geographic content
The ArcGIS Solutions for Local Government includes a series of focused information products you can deploy in your ArcGIS Online organization. The focused maps and apps should be deployed with your own data and will help you address key business challenges in your organization.
To configure Public Works Department groups, complete the following steps:
- Using an Internet browser, go to ArcGIS Online and sign in with your Public Works Publisher account.
- Add existing items to your organization or publish your maps and data as web services on ArcGIS Online. At a minimum, each item description should include the following:
- Name
- Icon
- Summary
- Tags
- Share the items with a group you just created.
Create your Public Works user accounts
To create Public Works user accounts, complete the following steps:
- Using an Internet browser, go to ArcGIS Online and sign in with your Administrator account.
- Create a user account for each individual that will fill the following roles in your organization.
Role Description Director The Director of Public Works is responsible for strategic direction and all operations of the department. Deputy Director The Deputy Director, under direction of the Public Works Director, is responsible for managing one or more functional aspects (operations, construction, traffic, etc.) of the department. Engineer The Engineer is responsible for performing, planning, directing and organizing professional, administrative and technical work in the Public Works Department. Maintenance Worker The Maintenance Worker is responsible for construction, maintenance, and repair of public works assets in the field. Mapping Technician The Mapping Technician is responsible for creating, maintaining and updating public works maps. - Begin using your ArcGIS Online organization to develop and share focused maps and apps in your Public Works Department.