Mosquito Service Request is a configuration of the Crowdsource Reporter application that can be used by by the general public to report mosquito activity and locations of potential breeding sites from a smartphone, tablet, and desktop computer. This application is typically used by public works or mosquito control agencies to deliver a web-based service request application. It provides 24/7 access to the organization and typically supplements customer service phone numbers staffed by local governments.
Mosquito control personnel can configure the Crowdsource Manager application and Operations Dashboard for ArcGIS to monitor, verify, and assign mosquito activity reports to field staff so intervention measures can be taken. In local governments that have deployed an automated system (CRM/CMMS systems) to track service requests and work activities, the online requests can be routed to staff responsible for their resolution. If an automated system is not present in the local government, a manual service ticket can be created and routed to appropriate staff.
To deploy Mosquito Service Request with the ArcGIS Solutions Deployment Tool requires specific software.
To manually deploy Mosquito Service Request in your organization requires specific software.
GIS service hosting
Mosquito Service Request can be deployed in your ArcGIS organization without downloading the solution. When you deploy Mosquito Service Request in your organization, you'll find the following:
|Applications||Mosquito Service Request||An application used by general public to report mosquito activity and locations of potential breeding sites.|
|Mosquito Service Request Dashboard (Automated deployment)||An application used to monitor mosquito service requests submitted by the general public.|
|Mosquito Service Request Manager||An application used to manage mosquito service requests submitted by the general public|
|Maps||Mosquito Service Request||A map used in the Mosquito Service Request application to record counts of mosquito populations at surveillance sites.|
|Mosquito Service Request Dashboard (Automated deployment)||A map used in the Mosquito Service Request Dashboard application to monitor mosquito service requests submitted by the general public.|
|Mosquito Service Request Manager||A map used in the Mosquito Service Request Manager application to manage mosquito service requests submitted by the general public.|
|Feature layers||MosquitoObservations||A feature layer used to store mosquito control services requested by the general public or other interested parties and the results of field observations made by inspectors.|
|MosquitoObservations_dashboard (Automated deployment)||A feature layer view used in the Mosquito Service Request Dashboard map to monitor reports of mosquito activities or environmental issues that could lead to the breeding of mosquitoes reported by the general public or other interested party.|
|Groups||Mosquito Service Request||A group used to organize maps in the Mosquito Service Request application.|
|Mosquito Service Request Manager||A group used to organize maps in the Mosquito Service Request Manager application.|
The Mosquito Service Request solution includes a collection of mosquito service request applications.
This try it now experience has been configured to help you set up a mosquito service request apps for your local government.
Below are the release dates and notes for Mosquito Service Request.