Overview

Mosquito Service Request is a configuration of the Crowdsource Reporter application that can be used by by the general public to report mosquito activity and locations of potential breeding sites from a smartphone, tablet, and desktop computer. This application is typically used by public works or mosquito control agencies to deliver a web-based service request application. It provides 24/7 access to the organization and typically supplements customer service phone numbers staffed by local governments.

Mosquito control personnel can configure the Crowdsource Manager application and Operations Dashboard for ArcGIS to monitor, verify, and assign mosquito activity reports to field staff so intervention measures can be taken. In local governments that have deployed an automated system (CRM/CMMS systems) to track service requests and work activities, the online requests can be routed to staff responsible for their resolution. If an automated system is not present in the local government, a manual service ticket can be created and routed to appropriate staff.

Requirements

To deploy Mosquito Service Request with the ArcGIS Solutions Deployment Tool requires specific technical experience and software.

Requirement Description
Experience
  • Running tasks in ArcGIS Pro
Software
Solution deployment
  • ArcGIS Pro 1.3 - 1.4 (Standard or Advanced)
Solution hosting
  • ArcGIS Online subscription
Applications
  • Crowdsource Reporter (ArcGIS Online configurable application template)
  • Crowdsource Manager (ArcGIS Online configurable application template)
  • Operations Dashboard for ArcGIS

To manually deploy Mosquito Service Request in your organization requires specific technical experience and software.

Requirement Description
Experience
  • Publishing GIS services
  • Authoring maps
  • Administering ArcGIS Online groups and organizing content
  • Configuring ArcGIS Online configurable application templates
Software
Map authoring
  • ArcGIS Online subscription
GIS service hosting
  • ArcGIS Online subscription, or
  • ArcGIS for Server 10.3 - 10.4 (Standard or Advanced), or
    • ArcGIS Data Store, or
    • Enterprise or workgroup geodatabase
  • ArcGIS Enterprise 10.5 (Standard or Advanced)
Applications
  • Crowdsource Reporter (ArcGIS Online configurable application template)
  • Crowdsource Manager (ArcGIS Online configurable application template)
  • Operations Dashboard for ArcGIS

What you get

Mosquito Service Request can be deployed in your ArcGIS organization without downloading the solution. When you deploy Mosquito Service Request in your organization, you'll find the following:

Item Name Description
Applications Mosquito Service Request An application used by general public to report mosquito activity and locations of potential breeding sites.
Mosquito Service Request Dashboard An application used to monitor mosquito service requests submitted by the general public.
Mosquito Service Request Manager A map used in the Mosquito Service Request application to report mosquito activity and locations of potential breeding sites.
Maps Mosquito Service Request A map used in the Mosquito Service Request application to record counts of mosquito populations at surveillance sites.
Mosquito Service Request Dashboard A map used in the Mosquito Service Request Dashboard application to monitor mosquito service requests submitted by the general public.
Mosquito Service Request Manager A map used in the Mosquito Service Request Manager application to manage mosquito service requests submitted by the general public.
Feature layer MosquitoObservations A feature layer used to store mosquito control services requested by the general public or other interested parties and the results of field observations made by inspectors.
Groups Mosquito Service Request A group used to organize maps in the Mosquito Service Request application.
Mosquito Service Request Manager A group used to organize maps in the Mosquito Service Request Manager application.

View Applications

The Mosquito Service Request solution includes a collection of mosquito service request applications.

  • Take the Mosquito Service Request application for a test drive if you'd like to see how the general public can report mosquito activity from a smartphone, tablet, and desktop computer.
  • Take the Mosquito Service Request Management application for a test drive if you'd like to see how mosquito control personnel can triage submitted mosquito activity reports and update the status of each report.
  • Take the Mosquito Service Request Dashboard application for a test drive if you'd like to see how mosquito control personnel can monitor mosquito activity reports submitted by the general public.

This try it now experience has been configured to help you set up a mosquito service request apps for your local government.

What's new

Below are the release dates and notes for Mosquito Service Request.

Date Description
January 2017
  • Mosquito Service Request can now be deployed in your ArcGIS organization with the ArcGIS Solutions Deployment Tool.
June 2016
  • First release of Mosquito Service Request

Get started with Mosquito Service Request

New automated deployment option

This ArcGIS Solution can now be quickly deployed in your organization with the ArcGIS Solutions Deployment Tool.

You may be interested in

ArcGIS for Local Government includes several related maps and apps that also can be configured in your organization:

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