My Government Services

This item has been retired. Please see What's new for more information.

Overview

My Government Services is a configuration of ArcGIS and a JavaScript application that helps residents locate a government facility and obtain information about curbside and drop-off services provided by a government agency in their community from a smartphone, tablet, and desktop computer.

My Government Services is typically used by residents in a community, but it can be used by visitors to locate a library or post office near them. This application provides access to the organization 24 hours a day, seven days a week, and typically supplements customer service phone numbers staffed by these organizations.

Requirements What you get What's new

Requirements

My Government Services requires specific technical experience and software.

Requirement Description
Experience
  • Publishing GIS services
  • Authoring maps
  • Publishing applications using Microsoft Internet Information Services (IIS)
Software
Map authoring
  • ArcGIS for Desktop (Standard or Advanced)
    • ArcMap 10.2 - 10.4
  • ArcGIS Online
GIS service hosting
  • ArcGIS Online, or
  • ArcGIS for Server 10.2 - 10.4 (Standard or Advanced)
Application hosting
  • Microsoft Internet Information Services (IIS) 7.0 or higher
  • Microsoft ASP.NET Framework 4.0 or 4.5
Browser compatibility

The application is optimized for display on desktop computer, tablet, and smartphone devices using the following browsers:

  • Microsoft Internet Explorer 10
  • Mozilla Firefox
  • Google Chrome
  • Apple Safari

What you get

When you download the My Government Services, you'll find the following files:

Directory Item Description
Application MyGovernmentServices A folder containing the My Government Services application files.
MIXED90CacheSettings.xml A tiling scheme suitable for the General Purpose and other basemaps.
MapsandGeodatabase GeneralPurpose.mxd A map document used to publish the General Purpose tiled or cached service.
GovernmentServices.mxd A map document used to publish the GovernmentServices service.
ImageryReferenceOverlay.mxd A map document used to publish the Imagery Reference Overlay tiled and cached service.
LocalGovernment.gdb ArcGIS for Local Government geodatabase with content from the City of Naperville, Illinois.

What's new

Below are the release dates and notes for My Government Services.

Date Description
June 2016
  • The My Government Services application has been moved to mature support and replaced with a new My Government Services application that leverages ArcGIS Online and Web AppBuilder for ArcGIS.
July 2015
  • Most recent LocalGovernment.gdb
  • Updated map symbology
December 2014
  • Support for ArcGIS API for JavaScript 3.11.
  • A resolution to a bug that prevented scrolling on iOS 8 devices (BUG-000082232).
  • Bit.ly shortlinks used in sharing options now support oAuth authentication.
  • A resolution to a bug causing the zoom out and in buttons to be unresponsive on iOS 8 devices.
  • Most recent LocalGovernment.gdb.
September 2014
  • Basemap services are no longer being routed through the application proxy thus increasing the performance
June 2014
  • Most recent LocalGovernment.gdb
November 2013
  • Upgraded the proxy files with new security features

Get started with My Government Services

There is a newer version...

The My Government Services application has been moved to mature support and replaced with a new My Government Services application that leverages ArcGIS Online and Web AppBuilder for ArcGIS, upgrade to take advantage of newest version

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