Change Request

An important resource to maintain current GIS information is field crews that can view map data and network infrastructure in the field. The Map Change Request solution allows field crews to record these discrepancies to better communicate inaccurate or missing assets with the GIS department.

Map Change Request is a configuration of ArcGIS and can be accessed by your organization using Collector for ArcGIS in the field or a web browser for office staff. Additionally, GIS staff can use the Map Change Request service in Desktop for ArcGIS to update electric network data.


Map Change Request requires specific technical experience and software.

Requirement Description
  • Publishing GIS services
  • Authoring maps
  • Administering ArcGIS Online groups and organizing content
  • Configuring ArcGIS Online configurable application templates
Map authoring
  • ArcMap (Standard or Advanced) 10.2.1, 10.3, 10.4, 10.5
  • ArcGIS Pro (Standard or Advanced) 1.3, 1.4
  • Portal for ArcGIS 10.4, 10.5
  • ArcGIS Online
Map Service Hosting
  • ArcGIS Online
  • ArcGIS Enterprise (Standard or Advanced) 10.5
  • ArcGIS for Server (Standard or Advanced) 10.3, 10.4
    • Portal for ArcGIS
Application hosting
  • ArcGIS Enterprise 10.5
  • Portal for ArcGIS 10.4
  • ArcGIS Online
  • Collector for ArcGIS
  • Basic Viewer (ArcGIS configurable web application template)

What you get

When you download Map Change Request, you'll find the following in the zip file:

Directory Item Description
Maps and GDBs MapChangeRequest.mxd The ArcGIS for Desktop map used to publish the Map Change Request service.
MapChangeRequest.gdb The geodatabase contains the map change request schema.
Icons Icons for the services, maps, and apps.

What's new

Below are the release dates and notes for Map Change Request.

Date Description
January 2017
  • Map Change Request can now be deployed in your ArcGIS organization with the ArcGIS Solutions Deployment Tool.
July 2015
  • New symbology for the Map Change Request map document
  • Updated map change request schema
  • Updated map document with a new sample dataset
September 2013
  • First release of Map Change Request

Get started with Map Change Request

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Automated deployment options

With ArcGIS Pro and the ArcGIS Solutions Deployment Tool, users can now automate the deployment of this solution in their ArcGIS organization. Follow a few simple steps to quickly deploy the solution, configure it, and load your data when necessary.