Public Outage

The Public Outage map solution allows a utility to inform customers about the electric system's status by region. This map includes different geographic regions to display summaries of customer in and out of service, as well as a percentage of customers out of service. Optionally, you can display the locations of outage events.

The outage information is created through a series of geoprocessing models. The results are then shared to an ArcGIS organization to provide the public with a scalable map that can handle heavy demands when there is a large outage.


Public Outage requires specific technical experience and software.

Requirement Description
  • Geoprocessing tools in ArcGIS for Desktop
  • Publishing GIS services
  • Authoring maps
  • Administering groups and organizing content in an ArcGIS organization
  • Configuring ArcGIS configurable application templates
Map authoring
  • ArcMap (Standard or Advanced) 10.2.1, 10.3, 10.4, 10.5
  • Portal for ArcGIS 10.4, 10.5
  • ArcGIS Online
Map Service Hosting
  • ArcGIS Online
  • ArcGIS Enterprise (Standard or Advanced) 10.5
  • ArcGIS for Server (Standard or Advanced) 10.3, 10.4
    • Portal for ArcGIS
Application hosting
  • ArcGIS Enterprise 10.5
  • Portal for ArcGIS 10.4
  • ArcGIS Online
  • Basic Viewer (ArcGIS configurable web application template)

What you get

When you download the Public Outage map, you'll find the following in the zip file:

Directory Item Description
Maps and GDBs PublicOutages.mxd ArcGIS for Desktop map used to publish the public outage service.
PublicOutagesStaging.mxd ArcGIS for Desktop map used to run the outage geoprocessing models and create the outage service data.
PublicOutages.gdb The geodatabase with sample outage and service area data from Fort Pierce, Florida.
PublicOutages.tbx A series of geoprocessing models to calculate outage details by customer and event, and calculate the total number of customers. Additionally, the toolbox contains example outage models to run with the sample data.
Icons Icons for the services, maps, and apps.

What's new

Below are the release dates and notes for Public Outage.

Date Description
July 2015
  • Updated map document with a new sample dataset
  • New symbology for the Public Outages map document
  • New map document used to stage the outage data for publishing.
September 2013
  • First release of Public Outage

Get started with Public Outage