Ad hoc information, whether it be vegetation issues, unsafe conditions, or general network notes, is important to know at a utility. The map notes solution allows utility staff to record this information using a mobile device or web browser. Operation managers can then use this information to create work orders and better manage field operations.

Map Notes is a configuration of ArcGIS to use in the field or office. Field crews can access Map Notes on a mobile device using the Collector for ArcGIS app. Additionally, office staff can use Map Notes on a web browser using an web application template.


Map Notes requires specific technical experience and software.

Requirement Description
  • Publishing GIS services
  • Authoring maps
  • Administering ArcGIS Online groups and organizing content
  • Configuring ArcGIS Online configurable application templates
Map authoring
  • ArcMap (Standard or Advanced) 10.2.1, 10.3, 10.4, 10.5
  • ArcGIS Pro (Standard or Advanced) 1.3, 1.4
  • Portal for ArcGIS 10.4, 10.5
  • ArcGIS Online
Map Service Hosting
  • ArcGIS Online
  • ArcGIS Enterprise (Standard or Advanced) 10.5
  • ArcGIS for Server (Standard or Advanced) 10.3, 10.4
    • Portal for ArcGIS
  • Collector for ArcGIS
  • Basic Viewer (ArcGIS web application template)

What you get

When you download Map Notes, you'll find the following in the zip file:

Directory Item Description
Maps and GDBs MapNotes.mxd The ArcGIS for Desktop map used to publish the Map Notes service.
MapNotes.gdb The geodatabase contains the map notes schema.
Icons Icons for the services, maps, and apps.

What's new

Below are the release dates and notes for Map Notes.

Date Description
January 2017
  • Map Notes can now be deployed in your ArcGIS organization with the ArcGIS Solutions Deployment Tool.
September 2013
  • First release of Map Notes

Get started with Map Notes

Automated deployment options

With ArcGIS Pro and the ArcGIS Solutions Deployment Tool, users can now automate the deployment of this solution in their ArcGIS organization. Follow a few simple steps to quickly deploy the solution, configure it, and load your data when necessary.