Overview

Performance Management is a configuration of Operations Dashboard for ArcGIS that can be used by government agencies to monitor key performance metrics and communicate progress made on strategic outcomes to the general public and other interested stakeholders.

Performance is measured using metrics and organized in to a series of dashboards categorized by community indicator and their related community contributions. Each dashboard allows users to visualize performance for the entire community and focus in to a location within the community, like a neighborhood, council district, or service area.

Community indicators measure things that are beyond the direct control of a government agency, but directly impact people in the community and indicate whether the quality of life is improving. Community contributions measure a government agency's contributions toward a stated strategic outcome. These metrics likely involve data that is collected by the government agency and illustrate whether the agency's programs and policies positively move the needle on one, or more, community indicators.

Requirements

To deploy Performance Management with the ArcGIS Solutions Deployment Tool requires specific software.

Requirement Description
Software
Solution deployment
  • ArcGIS Pro 2.2 - 2.4 (Basic, Standard, or Advanced)
Solution hosting
  • ArcGIS Online subscription, or
  • ArcGIS Enterprise 10.6.1 - 10.7 (Standard or Advanced) with managed data store
Applications
  • Operations Dashboard for ArcGIS
  • Survey123 for ArcGIS

What you get

Performance Management can be deployed in your ArcGIS organization without downloading the solution. When you deploy Performance Management in your organization, you'll find the following:

Item Name Description
Applications Performance Management A template dashboard used by government agencies to monitor key performance metrics and communicate progress made on strategic outcomes to the general public and other interested stakeholders.
Survey Performance Management Survey A survey used by the general public to provide feedback on strategic outcomes and the key metrics used to measure to performance in the community.
Map Performance Management A map used in used in the Performance Management dashboard to monitor key performance metrics and communicate progress made on strategic outcomes to the general public and other interested stakeholders.
Feature layers PerformanceManagement A feature layer used to store performance metrics used by the government agency to monitor key performance metrics and communicate progress made on strategic outcomes to the general public and other interested stakeholders.
PerformanceManagement_dashboard A feature layer view used in the Performance Management dashboard to monitor key performance metrics and communicate progress made on strategic outcomes to the general public and other interested stakeholders.
PerformanceManagementSurvey A feature layer view used to store survey responses from the general public on strategic outcomes and the key metrics used to measure to performance in the community.
PerformanceManagementSurvey_public A public feature layer view used in Performance Management Survey to provide feedback on strategic outcomes and the key metrics used to measure to performance in the community.

View applications

The Performance Management solution includes a template dashboard and resident feedback survey.

  • Take the Performance Management Gallery application for a test drive if you'd like to see a collection of performance dashboards configured around sample strategic outcomes and their related key performance metrics.
  • Take the Performance Management ArcGIS Hub Site for a test drive if you'd like to see how a government agency can educate the general public on the strategic outcomes set for the community and whether the community is making progress toward achieving the stated outcome.
  • Take the Performance Management Survey for a test drive if you'd like to see how a government agency can solicit feedback from the general public on strategic outcomes and the key metrics used to measure to performance in the community.

This try it now experience has been configured to help you set up performance management dashboards for your government agency.

What's new

Below are the release dates and notes for Performance Management.

Date Description
January 2019
  • Performance Management now comes with a single template dashboard that can be reused for each outcome and configured for key performance indicators measured in your community. The Minimal Gallery is no longer being delivered.
  • A new satisfaction survey that can be used by the general public to provide feedback on strategic outcomes and the key metrics used to measure to performance in the community.
June 2018
  • First release of Performance Management

Get started with Performance Management

Automated deployment option

This ArcGIS Solution can now be quickly deployed in your organization with the ArcGIS Solutions Deployment Tool.

You may be interested in

ArcGIS Solutions for Local Government includes several related maps and apps that also can be configured in your organization:

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