Overview

Service Request can be automatically deployed in an ArcGIS Online or ArcGIS Enterprise organization. Once deployed, the maps and applications can be configured to meet any specific needs of your organization or as required for the solution – data loaded if required – and shared with the appropriate users in your organization and the public.

When you deploy Service Request, you'll find the following:

Item Name Description
Application Service Request An application used by the public to submit new service requests.
Map Service Request A map used by the public to request service information.
Feature layer Service Request A feature layer used to store service requests submitted by the public.

The automated deployment approach is a one-click solution that allows you to quickly deploy maps, and/or applications in your ArcGIS organization with minimal configuration required. The ArcGIS Solutions Deployment Add-In includes a series of ArcGIS Pro tasks that will guide you through discovering and deploying this solution in your ArcGIS organization. These tasks also include, guidance on how to configure maps and applications when necessary to meet specific needs in your organization, as well as how to load your data into the feature layers provided when applicable.

To get started, follow the steps in the topics provided in the Automated tables of contents. Be sure to begin with installing the ArcGIS Solutions Deployment Add-In if you have not already.

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