This item has been moved to mature support. Please see What's new for more information.


Gas Service Lookup

The Gas Service Lookup solution is a public facing mapping application that allows the public to learn if gas service is provided at their location. This app can be embedded on the utility's website and not used as a stand-alone app. The utility can optionally use this app as a marketing or customer service tool by enabling the request tracking feature to store the location of each point used in the service lookup.


Gas Service Lookup requires specific technical experience and software.

Requirement Description
Solution deployment
  • ArcGIS Pro 2.2 - 2.4 (Basic, Standard, or Advanced)
Solution hosting
  • ArcGIS Online, or
  • ArcGIS Enterprise 10.5 - 10.7 (Standard or Advanced) with managed data store
  • Information Lookup (ArcGIS Online web application template)

What you get

When you deploy Gas Service Lookup, you'll find the following:

Item Name Description
Application Gas Service Lookup An application used by the public to view if gas service is available at a user's location.
Map Gas Service Lookup A map used by the public to view the availability of gas service.
Feature layer Gas Service Area A feature layer used to store service area information.
Request Tracking A feature layer used to store the location that users of the Gas Service Lookup have searched for.

What's new

Below are the release dates and notes for Gas Service Lookup.

Date Description
December 2019
June 2017
  • Gas Service Lookup documentation updated for automated deployment with the ArcGIS Solutions Deployment Tool.
January 2017
  • Gas Service Lookup can now be deployed in your ArcGIS organization with the ArcGIS Solutions Deployment Tool.
December 2014
  • Support for the Utility and Pipeline Data Model
January 2014
  • First release of Gas Service Lookup

Get started with Gas Service Lookup