Ad hoc information, whether it be vegetation issues, unsafe conditions, or general network notes, is important to know at a utility. The map notes solution allows utility staff to record this information using a mobile device or web browser. Operation managers can then use this information to create work orders and better manage field operations.

Map Notes is a configuration of ArcGIS to use in the field or office. Field crews can access Map Notes on a mobile device using Collector for ArcGIS. Additionally, office staff can use Map Notes on a web browser using a web application template.


Map Notes requires specific technical experience and software.

Requirement Description
Solution deployment
  • ArcGIS Pro 2.2 - 2.4 (Basic, Standard, or Advanced)
Solution hosting
  • ArcGIS Online, or
  • ArcGIS Enterprise 10.5 - 10.7 (Standard or Advanced) with managed data store
  • Collector for ArcGIS
  • Basic Viewer (ArcGIS Online web application template)

What you get

When you deploy the Map Notes, you'll find the following:

Item Name Description
Application Map Notes An application used to record ad hoc utility information.
Map Map Notes A map used by field technicians to record ad hoc information.
Feature layer Map Notes A feature layer used to store ad hoc information about the network.

What's new

Below are the release dates and notes for Map Notes.

Date Description
June 2017
  • Map Notes documentation updated for automated deployment with the ArcGIS Solutions Deployment Tool.
January 2017
  • Map Notes can now be deployed in your ArcGIS organization with the ArcGIS Solutions Deployment Tool.
September 2013
  • First release of Map Notes

Get started with Map Notes

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