The Service Qualification solution enables planners and sales staff with a light weight application to:

  • Quickly determine service availability for a customer address
  • Respond to customers in a timely manner in a highly competitive environment
  • Optimize network routes to maximize revenue by considering business locations
  • Look at alternate routing options and determine the impact on revenue streams


Service Qualification requires specific technical experience and software.

Requirement Description
  • Publishing GIS services
  • Authoring maps
  • Publishing applications using Microsoft Internet Information Services (IIS)
Map authoring
  • ArcMap (Advanced) 10.2.1, 10.3, 10.4, 10.5
    • Network Analyst
  • Portal for ArcGIS 10.4, 10.5
  • ArcGIS Online
Map Service Hosting
  • ArcGIS Online
  • ArcGIS Enterprise (Advanced) 10.5
  • ArcGIS for Server (Advanced) 10.3, 10.4
    • Portal for ArcGIS
Application hosting
  • ArcGIS Enterprise 10.5
  • Portal for ArcGIS 10.4
  • Microsoft Internet Information Services (IIS) 7.0 or higher
  • Microsoft ASP.NET Framework 4.0 or 4.5
  • Web AppBuilder for ArcGIS (Developer Edition) 2.2

What you get

When you download the Service Qualification solution, you'll find the following in the zip file:

Directory Item Description
Application ServiceFeasibility A Web AppBuilder widget that can be configured to run service feasibility.
Maps and GDBs ServiceQualification.mxd A map document used to publish the Service Qualification service.
ServiceQualificationRoute.mxd A map document used to publish the Service Qualification Route network analysis service. This service is required to be published to ArcGIS for Server.
ServiceQualificationResults.mxd A map document used to publish the Service Qualification Results service.
ServiceQualification.gdb A sample geodatabase containing the service qualification layer schemas and sample data.
Icons Icons for the services, maps, and apps.

What's new

Below are the release dates and notes for Service Qualification.

Date Description
February 2016
  • The latest version of the Service Feasibility widget, which now supports Web AppBuilder (Developer Edition) 1.3.
October 2015
  • Improved Service Feasibility widget
August 2015
  • The use of Web AppBuilder and the Service Feasibility widget to replace the custom JavaScript application.
  • New Service Qualification Results service to store the results of the analysis.
March 2014
  • First release of Service Qualification

Get started with Service Qualification

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