This item has been moved to mature support. Please see What's new for more information.


Adopta is a configuration of ArcGIS Web AppBuilder that can be used by government agencies and other organizations to engage the public in the operations and maintenance of natural and man-made assets. Adopta makes it easy for the public to volunteer for maintenance programs and have an ongoing dialog with an organization. Participation in maintenance programs allows the public to monitor, report, and care for assets throughout their community.

Adopta can be configured for many asset types (for example, catch basins, hydrants, parks, streams, trails, roads, vacant lots) and leverages email to simplify correspondence with the public. Feedback garnered from Adopta can be used to improve daily operations; and preparedness or response activities during an incident.


Adopta requires specific software.

Requirement Description
Map authoring
  • ArcMap 10.4.1 - 10.7 (Standard or Advanced)
GIS service hosting
  • ArcGIS Online, and
  • ArcGIS 10.4.1 for Server (Standard or Advanced)
    • ArcGIS Data Store, or
    • Enterprise or workgroup geodatabase
  • ArcGIS Enterprise 10.5 - 10.7 (Standard or Advanced)
  • Simple Mail Transfer Protocol (SMTP) server
  • ArcGIS Web AppBuilder (Developer Edition) 2.1 or higher
Browser compatibility The application is optimized for display on desktop computer, tablet, and smartphone devices using the following browsers:
  • Microsoft Internet Explorer 10, 11
  • Mozilla Firefox
  • Google Chrome
  • Apple Safari
  • Microsoft Edge

What you get

When you download Adopta, you'll find the following files:

Directory Item Description
Application Adopta A folder containing the Adopta widget files.
ArcREST A folder containing the ArcREST files.
EmailTemplates A folder containing HTML templates.
ToolBox A folder containing tools for publishing an authenticated service used by the Adopta application.
MapsandGeodatabase CatchBasins.mxd A map document used to publish the CatchBasin service.
Adopta.gdb A sample geodatabase that includes the standard schema needed to publish the Asset service and user table used by the application.

What's new

Below are the release dates and notes for Adopta.

Date Description
January 2020
March 2017
  • Resolution to an issue when TLS was checked for email notifications.
September 2016
  • First release of Adopta

You may be interested in

ArcGIS Solutions for Local Government includes several related maps and apps that also can be configured in your organization: