This item has been moved to mature support. Please see What's new for more information.


Core Maps Overview

The Core Maps solution provides an entire organization, from field technicians to customer service representatives, access to basic geographic information about their company. These maps can be accessed by the organization using a web browser or native client.

This solution includes the following maps:

  • Customers map
  • Network Viewer map
  • Service Territory map


Core Maps requires specific technical experience and software.

Requirement Description
Solution deployment
  • ArcMap (Standard or Advanced) 10.2.1, 10.5 - 10.8
  • ArcGIS Online
  • ArcGIS Enterprise 10.5 - 10.8
Solution hosting
  • ArcGIS Online, or
  • ArcGIS Enterprise 10.5 - 10.8 (Standard or Advanced)
Application hosting
  • ArcGIS Online
  • ArcGIS Enterprise 10.5 - 10.8 (Standard or Advanced)
  • Basic Viewer (ArcGIS configurable application template)

What you get

When you download the Core Maps, you'll find the following in the zip file:

Directory Item Description
Maps and GDBs Customers.mxd A map document used to publish the Customers service.
Network.mxd A map document used to publish the Network service.
ServiceTerritory.mxd A map document used to publish the ServiceTerritory service.
Telecom.gdb A sample geodatabase with service territory, customer, and fiber network data.
Icons A folder containing icons for the services, maps, and apps.

What's new

Below are the release dates and notes for Core Maps.

Date Description
November 2020
  • Core Maps has been moved to Mature Support.
June 2016
  • An update to the Network.mxd to include additional fiber network structure and asset layers.
August 2015
  • First release of Core Maps

Get started with Core Maps