Service Qualification

This item has been moved to mature support. Please see What's new for more information.

Overview

Service Qualification can be used to determine service availability for customer addresses and use business locations to optimize network routes.

Planners and sales staff can use the solution to rapidly respond to customer requests to increase competitiveness and can evaluate alternate routing options to increase profitability.

Requirements What you get What's new

Requirements

Service Qualification requires specific technical experience and software.

Requirement Description
Software
Map Authoring
  • ArcMap (Advanced) 10.2.1, 10.6 - 10.9
    • Spatial Analyst
  • ArcGIS Online
  • ArcGIS Enterprise 10.6 - 10.9
Map service hosting
  • ArcGIS Online
  • ArcGIS Enterprise 10.6 - 10.9
Application hosting
  • ArcGIS Enterprise 10.6 - 10.9
  • Microsoft Internet Information Services (IIS) 7.0 or higher
  • Microsoft ASP.NET Framework 4.0 or 4.5
Applications
  • ArcGIS Web AppBuilder (Developer Edition) 2.4

What you get

When you download the Service Qualification solution, you'll find the following in the zip file:

Directory Item Description
Application ServiceFeasibility A folder containing the Service Feasibility widget for ArcGIS Web AppBuilder.
Maps and GDBs ServiceQualification.mxd A map document used to publish the Service Qualification service.
ServiceQualificationRoute.mxd A map document used to publish the Service Qualification Route network analysis service. This service is required to be published to ArcGIS for Server.
ServiceQualificationResults.mxd A map document used to publish the Service Qualification Results service.
ServiceQualification.gdb A sample geodatabase containing the service qualification layer schemas and sample data.
Icons A folder containing icons for the services, maps, and apps.

What's new

Below are the release dates and notes for Service Qualification.

Date Description
November 2023
  • Service Qualification has been moved to Mature Support.
February 2018
  • A resolution to a bug in which the Save To Layer check box was not correctly being set in the configuration page.
  • A resolution to a bug where export options were presented in the widget but when selected, failed to execute.
January 2018
  • The latest version of the Service Feasibility widget, which now supports the latest version of Web AppBuilder (Developer Edition).
September 2017
  • The latest version of the Service Feasibility widget, which now supports Web AppBuilder (Developer Edition) 2.5 and includes the following:
  • A resolution to a bug in which the CSS file was being loaded from the Esri JavaScript 3.12 API.
  • An enhancement to calculate the geodesic length of the route.
  • A resolution to a bug in which the export button was hidden if business count was 0.
  • A new configuration option to convert the route length to a different unit.
  • A resolution to a bug in which the saved route length was not being rounded based on the configuration setting.
October 2015
  • Improved Service Feasibility widget
February 2016
  • The latest version of the Service Feasibility widget, which now supports Web AppBuilder (Developer Edition) 1.3.
October 2015
  • Improved Service Feasibility widget
August 2015
  • The use of Web AppBuilder and the Service Feasibility widget to replace the custom JavaScript application.
  • New Service Qualification Results service to store the results of the analysis.
March 2014
  • First release of Service Qualification

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