My Government Services is a configuration of Web AppBuilder for ArcGIS that can be used by the general public to locate a government facility, and obtain information about curbside and drop-off services in their community. This application can be accessed from a smartphone, tablet, and desktop computer.

The My Government Services application is typically used by residents in a community, but it can be used by visitors to locate a library or post office near them. It provides access to the organization 24 hours a day, seven days a week, and typically supplements customer service phone numbers staffed by government organizations.


My Government Services requires specific technical experience and software.

Requirement Description
  • Publishing GIS services
  • Authoring maps
  • Administering ArcGIS Online groups and organizing content
  • Configuring ArcGIS Online configurable application templates
Map authoring
  • ArcMap 10.3 - 10.5
  • ArcGIS Online subscription
GIS service hosting
  • ArcGIS Online subscription, or
  • ArcGIS for Server 10.3 - 10.4 (Standard or Advanced), or
  • ArcGIS Enterprise 10.5 (Standard or Advanced)
  • Web AppBuilder for ArcGIS

What you get

When you download the My Government Services, you'll find the following files:

Directory Item Description
Application Images A folder containing application icons.
MapsandGeodatabase GovernmentServices.mxd A map document used to publish the GovernmentServices service.
LocalGovernment.gdb ArcGIS for Local Government geodatabase with content from the City of Naperville, Illinois.

What's new

Below are the release dates and notes for My Government Services.

Date Description
March 2017
  • Most recent LocalGovernment.gdb
January 2017
  • Support for ArcGIS 10.5
June 2016
  • First release of My Government Services that leverages ArcGIS Online and Web AppBuilder for ArcGIS.

Get started with My Government Services

You may be interested in

ArcGIS for Local Government includes several related maps and apps that also can be configured in your organization: