Serviceability Lookup

The Serviceability Lookup app is a configuration of ArcGIS Online for the public to view available services for a given location. This app is designed to be embedded on the company's website and not used as a standalone app.

This application provides:

  • Basic embeddable interface to share available service information.
  • Clean map view, no need to share boundaries or lookup polygons.
  • Ability to store the locations in a tracking layer.
  • Completely hosted, scalable application.
  • Multi-layer information in one pop-up


Serviceability Lookup requires specific technical experience and software.

Requirement Description
  • Publishing GIS services
  • Authoring maps
  • Administering ArcGIS Online groups and organizing content
  • Configuring ArcGIS Online configurable application templates
Map authoring
  • ArcMap (Standard or Advanced) 10.2.1, 10.3, 10.4, 10.5
  • ArcGIS Pro (Standard or Advanced) 1.3, 1.4
  • Portal for ArcGIS 10.4, 10.5
  • ArcGIS Online
Map Service Hosting
  • ArcGIS Online
  • ArcGIS Enterprise (Standard or Advanced) 10.5
  • ArcGIS for Server (Standard or Advanced) 10.3, 10.4
    • Portal for ArcGIS
  • Information Lookup (ArcGIS configurable web application template)

What you get

When you download Serviceability Lookup, you'll find the following in the zip file:

Directory Item Description
Maps and GDBs ServiceArea.mxd A map document used to publish the Service Area service.
RequestTracking.mxd A map document used to publish the Request Tracking service.
ServiceArea.gdb A sample geodatabase containing service area data.
Icons Icons for the services, maps, and apps.

What's new

Below are the release dates and notes for Serviceability Lookup.

Date Description
January 2017
  • Serviceability Lookup can now be deployed in your ArcGIS organization with the ArcGIS Solutions Deployment Tool.
August 2014
  • First release of Serviceability Lookup

Get started with Serviceability Lookup

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Automated deployment options

With ArcGIS Pro and the ArcGIS Solutions Deployment Tool, users can now automate the deployment of this solution in their ArcGIS organization. Follow a few simple steps to quickly deploy the solution, configure it, and load your data when necessary.