Gas Service Lookup

The Gas Service Lookup solution is a public facing mapping application that allows the public to learn if gas service is provided at their location. This app can be embedded on the utility's website and not used as a stand-alone app. The utility can optionally use this app as a marketing or customer service tool by enabling the request tracking feature to store the location of each point used in the service lookup.


Gas Service Lookup requires specific technical experience and software.

Requirement Description
  • Publishing GIS services
  • Authoring maps
  • Administering ArcGIS Online groups and organizing content
  • Configuring ArcGIS Online configurable application templates
Map authoring
  • ArcMap (Standard or Advanced) 10.2.1, 10.3, 10.4, 10.5
  • ArcGIS Pro (Standard or Advanced) 1.3, 1.4
  • Portal for ArcGIS 10.4, 10.5
  • ArcGIS Online
Map Service Hosting
  • ArcGIS Online
  • ArcGIS Enterprise (Standard or Advanced) 10.5
  • ArcGIS for Server (Standard or Advanced) 10.3, 10.4
    • Portal for ArcGIS
Application hosting
  • ArcGIS Enterprise 10.5
  • Portal for ArcGIS 10.4
  • ArcGIS Online
  • Information Lookup (ArcGIS Online configurable web application template)

What you get

When you download Gas Service Lookup, you'll find the following in the zip file:

Directory Item Description
Maps and GDBs GasServiceArea.mxd ArcGIS for Desktop map used to publish the Service Area service.
GasServiceRequestTracking.mxd ArcGIS for Desktop map used to publish the Request Tracking service.
GeofenceTools.tbx The toolbox contains the geoprocessing model to create a service area.
GasServiceLookup.gdb The geodatabase contains the service area and request tracking schema with sample data.
Icons Icons for the services, maps, and apps.

What's new

Below are the release dates and notes for Gas Service Lookup.

Date Description
January 2017
  • Gas Service Lookup can now be deployed in your ArcGIS organization with the ArcGIS Solutions Deployment Tool.
December 2014
  • Support for the Utility and Pipeline Data Model
January 2014
  • First release of Gas Service Lookup

Get started with Gas Service Lookup

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Automated deployment options

With ArcGIS Pro and the ArcGIS Solutions Deployment Tool, users can now automate the deployment of this solution in their ArcGIS organization. Follow a few simple steps to quickly deploy the solution, configure it, and load your data when necessary.