This item has been moved to mature support. Please see What's new for more information.


Serviceability Lookup

The Serviceability Lookup app is a configuration of ArcGIS Online for the public to view available services for a given location. This app is designed to be embedded on the company's website and not used as a standalone app.

This application provides:

  • Basic embeddable interface to share available service information.
  • Clean map view, no need to share boundaries or lookup polygons.
  • Ability to store the locations in a tracking layer.
  • Completely hosted, scalable application.
  • Multi-layer information in one pop-up


Serviceability Lookup requires specific technical experience and software.

Requirement Description
Solution deployment
  • ArcGIS Pro 2.2 - 2.4 (Basic, Standard, or Advanced)
Solution hosting
  • ArcGIS Online, or
  • ArcGIS Enterprise 10.5 - 10.7 (Standard or Advanced) with managed data store
  • Information Lookup (ArcGIS Online web application template)

What you get

When you deploy Serviceability Lookup, you'll find the following:

Item Name Description
Application Serviceability Lookup An application used by the public to learn about communication services available at a location.
Map Serviceability A map used by the public to learn about available communication services.
Feature layers Request Tracking A feature layer used to store the location that users of the Serviceability Lookup have searched for.
Service Area A feature layer used to store service territory information.

What's new

Below are the release dates and notes for Serviceability Lookup.

Date Description
December 2019
June 2017
  • Serviceability Lookup documentation updated for automated deployment with the ArcGIS Solutions Deployment Tool.
January 2017
  • Serviceability Lookup can now be deployed in your ArcGIS organization with the ArcGIS Solutions Deployment Tool.
August 2014
  • First release of Serviceability Lookup

Get started with Serviceability Lookup