To calculate the outage information, Open the PublicOutagesStaging.mxd and execute the following geoprocessing models. These models can be rerun to update the Public Outage map at any interval.

• Calculate Outage Details by Customer Location: Model to calculate the number of customers out of service for each polygon in the input service area by region layer using the location for out of service customers. This uses a spatial join to determine the count of customers out of service for each area, clears the existing information, loads the new results, and calculates the percentage of customers out of service.
• Calculate Outage Details by Event: Model to calculate the number of services out of service for each polygon in the input service area by region layer using the location of alerts/devices that list the number of customers affected. This uses a spatial join to determine the count of customers in each area, clears existing information, loads the new results, and calculates the percentage of customers out of service.
• Calculate Total Number of Customers: Model to calculate the number of customers in each polygon in the input service area by region layer using the location of out of service customers. This uses a spatial join to determine the count of customers for each area. This model only needs to run when the count of customers has changed.