Emergency Management

The Emergency Management model implementation will help you set up ArcGIS Online for your Emergency Management agency. Functional groups identified for an Emergency Management agency, can be added to your ArcGIS Online organization to address departmental or business needs in your local government. Typically, the structure of the functional groups aligns closely with your organizational structure and the services you are responsible for delivering. You're specific configuration may vary depending on the functional responsibilities of your Fire Department and the maturity of your ArcGIS implementation.

Create your Emergency Management groups

To create Emergency Management groups, complete the following steps:

  1. Using an Internet browser, go to ArcGIS Online and sign in with your Emergency Management Publisher account.
  2. Create the following Emergency Management operational groups in your ArcGIS Online organization.
    Details Icon

    Owner: Emergency Management Publisher account

    Icon: \Icons\CentralServices.png

    Group Name: Emergency Management Services

    Summary: This group contains an inventory of the Emergency Management agency's map, feature, and other services. It also includes web maps authored specifically to support applications shared with users in our agency.

    Description: This group contains an inventory of the Emergency Management agency's map, feature, and other services. It also includes web maps authored specifically to support applications shared with users in our agency.

    Tags: Emergency Management, Public Safety, <your agency's acronym such as EMA>, Map Services, Feature Services, Geoprocessing Services

    Who can view this group: Only group members

    Who can contribute content to the group: Only group owner and managers

    Sort group content by: Title and Ascending

    Central Services icon
    Details Icon

    Owner: Emergency Management Publisher account

    Icon: \Icons\Preparedness.png

    Group Name: Preparedness

    Summary: This group is used to share maps with preparedness function of the Emergency Management agency.

    Description: The preparedness function is responsible for development, coordination and maintenance of plans related to natural and man-made events as well as training & exercises.

    Tags: Preparedness, <your agency's acronym such as EMA>

    Who can view this group: People in the organization

    Who can join this group: Those who ask and are approved by a group manager

    Who can contribute content to the group: Group members

    Sort group content by: Title and Ascending

    Preparedness icon
    Details Icon

    Owner: Emergency Management Publisher account

    Icon: \Icons\Mitigation.png

    Group Name: Mitigation

    Summary: This group is used to share maps with mitigation function of the Emergency Management agency.

    Description: The mitigation function has responsibility for coordination of mitigation programs to prevent damage to homes, business and infrastructure.

    Tags: Mitigation, <your agency's acronym such as EMA>

    Who can view this group: People in the organization

    Who can join this group: Those who ask and are approved by a group manager

    Who can contribute content to the group: Group members

    Sort group content by: Title and Ascending

    Mitigation icon
    Details Icon

    Owner: Emergency Management Publisher account

    Icon: \Icons\Response.png

    Group Name: Response

    Summary: This group is used to share maps with response function of the Emergency Management agency.

    Description: The response function is responsible for maintaining and operation of the Emergency Operations Center (EOC) as well as maintaining and updating the standard operating procedures (SOP) used to coordinate response activities.

    Tags: Response, <your agency's acronym such as EMA>

    Who can view this group: People in the organization

    Who can join this group: Those who ask and are approved by a group manager

    Who can contribute content to the group: Group members

    Sort group content by: Title and Ascending

    Response icon
    Details Icon

    Owner: Emergency Management Publisher account

    Icon: \Icons\Recovery.png

    Group Name: Recovery

    Summary: This group is used to share maps with recovery function of the Emergency Management agency.

    Description: The recovery function is responsible for the programs, activities and plans to support citizens during the recovery phase.

    Tags: Recovery, <your agency's acronym such as EMA>

    Who can view this group: People in the organization

    Who can join this group: Those who ask and are approved by a group manager

    Who can contribute content to the group: Group members

    Sort group content by: Title and Ascending

    Recovery icon
    Details Icon

    Owner: Emergency Management Publisher account

    Icon: \Icons\PublicInfo.png

    Group Name: Public Information

    Summary: This group is used to share maps with public information function of the Emergency Management agency.

    Description: The public information section is responsible for internal and external communication as well as promoting public education and advocating for citizen preparedness.

    Tags: Public Information, <your agency's acronym such as EMA>

    Who can view this group: People in the organization

    Who can join this group: Those who ask and are approved by a group manager

    Who can contribute content to the group: Group members

    Sort group content by: Title and Ascending

    Public Information icon
    Details Icon

    Owner: Emergency Management Publisher account

    Icon: \Icons\DirectorsOffice.png

    Group Name: The Director's Office

    Summary: This group is used to share maps for the director's office of the Emergency Management agency.

    Description: The director is responsible for overseeing the Emergency Management agency's preparedness, response, recovery and mitigation activities. The Director is also responsible for coordinating efforts with other levels of government.

    Tags: Directors Office, <your agency's acronym such as EMA>

    Who can view this group: People in the organization

    Who can join this group: Those who ask and are approved by a group manager

    Who can contribute content to the group: Only group owner and managers

    Sort group content by: Title and Ascending

    Directors Office icon
    Details Icon

    Owner: Emergency Management Publisher account

    Icon: \Icons\FinanceAndAdministration.png

    Group Name: Finance and Administration

    Summary: This group is used to share maps with finance and administration function of the Emergency Management agency.

    Description: The finance and administration function has responsibility for overall fiscal operations, grant administration as well as general administration of the Emergency Management agency.

    Tags: Finance, Administration, <your agency's acronym such as EMA>

    Who can view this group: People in the organization

    Who can join this group: Those who ask and are approved by a group manager

    Who can contribute content to the group: Group members

    Sort group content by: Title and Ascending

    Finance and Administration icon
  3. Create the following Incident Command System (ICS) groups in your ArcGIS Online organization.
    Details Icon

    Owner: Emergency Management Publisher account

    Icon: \Icons\Command.png

    Group Name: Command

    Summary: This group is used share maps with the command function of Incident Command System (ICS).

    Description: The command function is responsible for setting incident objectives, strategies and priorities. Command has the overall responsibility for the incident.

    Tags: Command, ICS

    Who can view this group: People in the organization

    Who can join this group: Those who ask and are approved by a group manager

    Who can contribute content to the group: Group members

    Sort group content by: Title and Ascending

    Command icon
    Details Icon

    Owner: Emergency Management Publisher account

    Icon: \Icons\Operations.png

    Group Name: Operations

    Summary: This group is used share maps with the operations function of Incident Command System (ICS).

    Description: The operations function is responsible for conducting operations to meet the incident objectives. This function will establish the tactics and direct the operational resources.

    Tags: Operation, ICS

    Who can view this group: People in the organization

    Who can join this group: Those who ask and are approved by a group manager

    Who can contribute content to the group: Group members

    Sort group content by: Title and Ascending

    Operations icon
    Details Icon

    Owner: Emergency Management Publisher account

    Icon: \Icons\Planning.png

    Group Name: Planning

    Summary: This group is used share maps with the planning function of Incident Command System (ICS).

    Description: The planning function is responsible for incident action planning, tracking resources, collecting information, analyzing information and documentation.

    Tags: Planning, ICS

    Who can view this group: People in the organization

    Who can join this group: Those who ask and are approved by a group manager

    Who can contribute content to the group: Group members

    Sort group content by: Title and Ascending

    Planning icon
    Details Icon

    Owner: Emergency Management Publisher account

    Icon: \Icons\Logistics.png

    Group Name: Logistics

    Summary: This group is used share maps with the logistics function of Incident Command System (ICS).

    Description: The logistics function is responsible for providing resources and services to support the incident objectives.

    Tags: Logistics, ICS

    Who can view this group: People in the organization

    Who can join this group: Those who ask and are approved by a group manager

    Who can contribute content to the group: Group members

    Sort group content by: Title and Ascending

    Logistics icon
    Details Icon

    Owner: Emergency Management Publisher account

    Icon: \Icons\FinanceAndAdministration.png

    Group Name: Finance

    Summary: This group is used share maps with the finance and administration function of Incident Command System (ICS).

    Description: The finance and administration function is responsible for monitoring the costs related to the incident as well as accounting, time recording and cost analysis.

    Tags: Finance, ICS

    Who can view this group: People in the organization

    Who can join this group: Those who ask and are approved by a group manager

    Who can contribute content to the group: Group members

    Sort group content by: Title and Ascending

    Finance and Administration icon
  4. Create the following Emergency Support Function groups in your ArcGIS Online organization.
    Details Icon

    Owner: Emergency Management Publisher account

    Icon: \Icons\esf1.png

    Group Name: ESF #1 - Transportation

    Summary: This group is used share maps with ESF #1 - Transportation.

    Description: Emergency Support Function (ESF) #1 is responsible for the management of transportation systems during domestic threats or response to incidents.

    Tags: ESF1

    Who can view this group: People in the organization

    Who can join this group: Those who ask and are approved by a group manager

    Who can contribute content to the group: Group members

    Sort group content by: Title and Ascending

    Emergency Support Function number one icon
    Details Icon

    Owner: Emergency Management Publisher account

    Icon: \Icons\esf2.png

    Group Name: ESF #2 - Communication

    Summary: This group is used share maps with ESF #2 - Communication.

    Description: Emergency Support Function (ESF) #2 is responsible for supporting restoration and recovery activities of communication infrastructure.

    Tags: ESF2

    Who can view this group: People in the organization

    Who can join this group: Those who ask and are approved by a group manager

    Who can contribute content to the group: Group members

    Sort group content by: Title and Ascending

    Emergency Support Function number two icon
    Details Icon

    Owner: Emergency Management Publisher account

    Icon: \Icons\esf3.png

    Group Name: ESF #3 - Public Works and Engineering

    Summary: This group is used share maps with ESF #3 - Public Works and Engineering.

    Description: Emergency Support Function (ESF) #3 is responsible for coordinating and organizing the delivery of services, technical assistance, engineering expertise, construction management, and other support.

    Tags: ESF3

    Who can view this group: People in the organization

    Who can join this group: Those who ask and are approved by a group manager

    Who can contribute content to the group: Group members

    Sort group content by: Title and Ascending

    Emergency Support Function number three icon
    Details Icon

    Owner: Emergency Management Publisher account

    Icon: \Icons\esf4.png

    Group Name: ESF #4 - Firefighting

    Summary: This group is used share maps with ESF #4 - Firefighting.

    Description: Emergency Support Function (ESF) #4 is responsible for detection and suppression of wildland, rural and urban fires.

    Tags: Finance, ICS

    Who can view this group: People in the organization

    Who can join this group: Those who ask and are approved by a group manager

    Who can contribute content to the group: Group members

    Sort group content by: Title and Ascending

    Emergency Support Function number four icon
    Details Icon

    Owner: Emergency Management Publisher account

    Icon: \Icons\esf5.png

    Group Name: ESF #5 - Emergency Management

    Summary: This group is used share maps with ESF #5 - Emergency Management.

    Description: Emergency Support Function (ESF) #5 is responsible for supporting overall activities for incident management.

    Tags: ESF5

    Who can view this group: People in the organization

    Who can join this group: Those who ask and are approved by a group manager

    Who can contribute content to the group: Group members

    Sort group content by: Title and Ascending

    Emergency Support Function number five icon
    Details Icon

    Owner: Emergency Management Publisher account

    Icon: \Icons\esf6.png

    Group Name: ESF #6 - Mass Care, Emergency Assistance, Housing, and Human Services

    Summary: This group is used share maps with ESF #6 - Mass Care, Emergency Assistance, Housing, and Human Services.

    Description: Emergency Support Function (ESF) #6 is responsible for coordinating the delivery of mass care, emergency assistance, housing, and human services.

    Tags: ESF6

    Who can view this group: People in the organization

    Who can join this group: Those who ask and are approved by a group manager

    Who can contribute content to the group: Group members

    Sort group content by: Title and Ascending

    Emergency Support Function number six icon
    Details Icon

    Owner: Emergency Management Publisher account

    Icon: \Icons\esf7.png

    Group Name: ESF #7 - Logistics Management and Resource Support

    Summary: This group is used share maps with ESF #7 - Logistics Management and Resource Support.

    Description: Emergency Support Function (ESF) #7 is responsible for logistics management and resource support.

    Tags: ESF7

    Who can view this group: People in the organization

    Who can join this group: Those who ask and are approved by a group manager

    Who can contribute content to the group: Group members

    Sort group content by: Title and Ascending

    Emergency Support Function number seven icon
    Details Icon

    Owner: Emergency Management Publisher account

    Icon: \Icons\esf8.png

    Group Name: ESF #8 - Public Health and Medical Services

    Summary: This group is used share maps with ESF #8 - Public Health and Medical Services.

    Description: Emergency Support Function (ESF) #8 is responsible for coordinating Public Health and Medical Services.

    Tags: ESF8

    Who can view this group: People in the organization

    Who can join this group: Those who ask and are approved by a group manager

    Who can contribute content to the group: Group members

    Sort group content by: Title and Ascending

    Emergency Support Function number eight icon
    Details Icon

    Owner: Emergency Management Publisher account

    Icon: \Icons\esf9.png

    Group Name: ESF #9 - Urban Search and Rescue

    Summary: This group is used share maps with ESF #9 - Urban Search and Rescue.

    Description: Emergency Support Function (ESF) #9 is responsible for providing lifesaving assistance.

    Tags: Finance, ICS

    Who can view this group: People in the organization

    Who can join this group: Those who ask and are approved by a group manager

    Who can contribute content to the group: Group members

    Sort group content by: Title and Ascending

    Emergency Support Function number nine icon
    Details Icon

    Owner: Emergency Management Publisher account

    Icon: \Icons\esf10.png

    Group Name: ESF #10 - Oil and Hazardous Materials Response

    Summary: This group is used share maps with ESF #10 - Oil and Hazardous Materials Response.

    Description: Emergency Support Function (ESF) #10 is responsible for coordinating Oil and Hazardous Materials Response.

    Tags: ESF10

    Who can view this group: People in the organization

    Who can join this group: Those who ask and are approved by a group manager

    Who can contribute content to the group: Group members

    Sort group content by: Title and Ascending

    Emergency Support Function number ten icon
    Details Icon

    Owner: Emergency Management Publisher account

    Icon: \Icons\esf11.png

    Group Name: ESF #11 - Agriculture and Natural Resources

    Summary: This group is used share maps with ESF #11 - Agriculture and Natural Resources.

    Description: Emergency Support Function (ESF) #11 is responsible for coordinating response from the Agriculture and Natural Resources perspective.

    Tags: ESF11

    Who can view this group: People in the organization

    Who can join this group: Those who ask and are approved by a group manager

    Who can contribute content to the group: Group members

    Sort group content by: Title and Ascending

    Emergency Support Function number eleven icon
    Details Icon

    Owner: Emergency Management Publisher account

    Icon: \Icons\esf12.png

    Group Name: ESF #12 - Energy

    Summary: This group is used share maps with ESF #12 - Energy.

    Description: Emergency Support Function (ESF) #12 is responsible for facilitating the restoration of damaged energy systems and components.

    Tags: ESF12

    Who can view this group: People in the organization

    Who can join this group: Those who ask and are approved by a group manager

    Who can contribute content to the group: Group members

    Sort group content by: Title and Ascending

    Emergency Support Function number twelve icon
    Details Icon

    Owner: Emergency Management Publisher account

    Icon: \Icons\esf13.png

    Group Name: ESF #13 - Public Safety and Security

    Summary: This group is used share maps with ESF #13 - Public Safety and Security.

    Description: Emergency Support Function (ESF) #13 is responsible for public safety, security capabilities and resources to support the response.

    Tags: ESF13

    Who can view this group: People in the organization

    Who can join this group: Those who ask and are approved by a group manager

    Who can contribute content to the group: Group members

    Sort group content by: Title and Ascending

    Emergency Support Function number thirteen icon
    Details Icon

    Owner: Emergency Management Publisher account

    Icon: \Icons\esf14.png

    Group Name: ESF #14 - Long-Term Community Recovery

    Summary: This group is used share maps with ESF #14 - Long-Term Community Recovery.

    Description: Emergency Support Function (ESF) #14 is responsible for coordinating the Long-Term Community Recovery.

    Tags: ESF14

    Who can view this group: People in the organization

    Who can join this group: Those who ask and are approved by a group manager

    Who can contribute content to the group: Group members

    Sort group content by: Title and Ascending

    Emergency Support Function number fourteen icon
    Details Icon

    Owner: Emergency Management Publisher account

    Icon: \Icons\esf15.png

    Group Name: ESF #15 - External Affairs

    Summary: This group is used share maps with ESF #15 - External Affairs.

    Description: Emergency Support Function (ESF) #15 is responsible for ensuring that accurate, coordinated, timely, and accessible information are provided to affected audiences.

    Tags: ESF15

    Who can view this group: People in the organization

    Who can join this group: Those who ask and are approved by a group manager

    Who can contribute content to the group: Group members

    Sort group content by: Title and Ascending

    Emergency Support Function number fifteen icon

Author and share your geographic content

The ArcGIS Solutions for Emergency Management includes a series of focused information products you can deploy in your ArcGIS Online organization. The focused maps and apps should be deployed with your own data and will help you address key business challenges in your organization.

To author and share geographic content, complete the following steps:

  1. Using an Internet browser, go to ArcGIS Online and sign in with your Emergency Management Publisher account.
  2. Add existing items to your organization or publish your maps and data as web services on ArcGIS Online. At a minimum, each item description should include the following:
    • Name
    • Icon
    • Summary
    • Tags
  3. Share the items with a group you just created.

Create your Emergency Management user accounts

To create Emergency Management user accounts, complete the following steps:

  1. Using an Internet browser, go to ArcGIS Online and sign in with your Administrator account.
  2. Create a user account for each individual that will fill the following roles in your organization.
    Role Description
    GIS Specialist The GIS Specialist is responsible for publishing the Emergency Management content. This will likely be the main Emergency Management Publisher account responsible establishing groups and registering content.
    Emergency Management Agency Staff These users are responsible for the day to day duties of an Emergency Management agency.
    Operations Staff These users are responsible for managing the response to incidents in various capacities.
    Field Staff These users are responsible for managing activities in the field and providing updates and information back to a centralized location.
  3. Begin using your ArcGIS Online organization to develop and share focused maps and apps in your Emergency Management Agency.
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