The Public Outages and Alerts map provides a view of planned and unplanned outages, alerts, and notices to inform the public on the state of their water utility. Only outages that have been flagged to be shared with the public are visible in this map. This ensures that the information shared with the public has been reviewed and verified internally beforehand. The map allows the public to search for a specific address and view it in relation to outages in their water district. People are accustomed to being able to quickly access information, and the sooner a utility is able to communicate with its customers through a map or website, the better. It can help keep people informed and reduce the volume of calls to customer service. This map should be embedded in a website or made into a public-facing app.